Nobody will wait for a slow website. Every second of delay reduces the chances of conversion by 7%. Google now looks hard at website speed when deciding how to rank your website against your competitors.
The hosting your site sits on plays an important part in website speed and often the bargain-priced shared hosting plans many sites use are having a negative impact on performance and could be costing your business money
Shared hosting varies considerably in quality. We should know, we’ve been buying and using plans from most of the providers out there for years so know what makes a top-class supplier so maybe you want to benefit from our experience. Maybe you want the reassurance that professional, fixed-price and on-demand support for your website is available if needed.
Or maybe knowing your website hosting is powered 100% by renewable energy is important.
Whatever your reasons, maybe it’s time you made the switch and joined us?
For business websites that dont need VPS hosting, our managed WordPress hosting includes everything you need and technical support is included for help with hosting setup
92% of our clients stay with us after their first year because of our relentless focus on service
We’ve got you covered, browse and search our topics below
Q: Can I order and pay online each month?
A: Yes. All plan payments are online via Direct Debit
Q: Can I pay in full instead of Direct Debit?
A: Sure. Drop us a message and we'll send you an invoice
Q: Who actually owns the website?
A: During the first year, we retain ownership of the site (not your content) until the balance is paid off. At this point, website ownership transfers to you.
Q: What happens after the first year?
A: If you'd like us to continue managing, hosting and supporting your website then you'll move to a Care Plan. If , instead, you are leaving us at that stage (we've not had one yet) we'll package and supply your site for you to transfer to your new provider.
Q: Are there any additional costs?
A: No. Our Website Plan prices are all published and fixed. Should your requirements change during the build there may be additional work needed and this will be discussed with you at the time if it requires an adjustment to your monthly fee.
Q: How long does it take to build a website?
A: We can build a website in as little as a week.
Q: Will my site look like my competitors?
A: No, unlike some of our competitors, we don't limit your choices to a few generic templates. We will customise every template to perfectly fit your brand.
Q: Can I change the images?
A: Of course, you can supply your own images and/or find stock images you can use that will fit the design
Q: Can I change the layout?
A: Absolutely. You have full control over how you'll site will look to make it perfectly fit your personality & brand.
Q: I don't have a brand (or I don't want to use it). Is this a problem?
A: It depends. We can build using what you have already but you might want our designers to create something fresh and new, from a simple logo redraw up to a full rebrand.
Q: Do I need to do any updates?
A: No - and we recommend you don't as we'll review and test on a copy of your website where needed.
Q: Are all plugins included?
A: Yes, free plugins are included in all plans. Premium (paid) plugins are installed with Site Management, Standard Website and Premium plans.
Q: Do you look after security?
A: Yes. We take security very seriously and set it up to be as secure as is practical. We keep a close eye on your site and should the worst happen, recover it as a priority.
Q: How do I make changes to my website?
A: You are free to make changes yourself to content to layouts using the Elementor builder, but with up to 60 minutes of support time available each month most of our clients ask us to do it.
Q: How do I get support?
A: Simply visit our ServiceDesk and log a request for our technical team to sort for you.
Q: If I don't use my support time, does it rollover?
A: No, your support time is reset monthly
Q: What happens if I have outstanding changes to make and I run out of time?
A: For routine changes, we'll finish them up for you, recording the additional time, (fair use applies). For bigger requests, we'll ask you to purchase some TimeBank to cover the work.
Q: What can I ask for help with?
A: Anything. We can sort most issues out for you. We cant help you lose weight, find a boyfriend, change a tyre or pick an anniversary present, however.
Q: Is hosting included?
A: Yes, hosting is included with all website and care plans.
Q: Do you offer premium hosting
A: Yes. Our standard hosting used 20i and SiteGround but if you need extra speed we offer premium hosting on Amazon Web Services
Q: Can I use my own hosting?
A: Yes, but we may not be able to offer our full set of features, therefore we recommend we host your site.
Q: Is an SSL certificate included or will it cost extra?
A: Yes an SSL certificate is included and managed by us
Q: Is email included?
A: Yes it can be as an optional extra, we can set you up on Microsoft 365 for reliable business email
Not quite what you are looking for? Have a look at our other options or get in touch
Ideal security and performance upgrade to Site Essentials or Basics. Designed especially for business-critical websites, e-commerce and heavier weight sites such as membership websites.
Reliable high-performance managed Virtual Private Server (VPS) hosting. Recommended for business-critical, e-commerce and feature-heavy business websites.
Off-page organic SEO campaign for website growth.
We’ll create and publish 10 unique and high-quality pieces of content on relevant websites for your chosen keywords each month. Full reporting and a monthly review call will help keep you in the picture.
We’ll create a new bespoke business brand and logo for your business. You’ll get 3-4 separate designs to choose from, with up to 3 rounds of revisions. Your final logo will be supplied as jpg, png and vector files and we’ll also include a brand guidelines sheet to ensure you get the most from your new image.
ASK AWAY!
We would love to have a chat, find out about your business and answer all of your questions from anything from technical support to a new website.
Your Web Solutions, All In One Place
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Registered Office: The Dairy House, Moneyrow Green, Holyport Maidenhead, Berkshire
