Site Essentials

Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.

Our most popular care plan, Site Essentials comes with WordPress hosting and 30 minutes of technical support is included each month for minor website changes and fixes.

£39.99

a month

Website Care Plans

Website support, management and hosting plans designed for business websites of all types.

Site Basics Plan

£12.99

/month

We've made Site Basics especially for experienced WordPress website owners not requiring technical support each month for changes and fixes but don't want to worry about regular website maintenance or their own hosting.Focus on your business knowing the essential WordPress maintenance and security management of your site is in good hands

FEATURES:

For expert WordPress users not needing support
Designed for up to 10,000 visitors a month
WordPress maintenance included
Standard WordPress hosting included
Free WordPress plugins only

Order

Site Essentials Plan

£39.99

/month

Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.Our most popular care plan, Site Essentials comes with WordPress hosting and 30 minutes of technical support is included each month for minor website changes and fixes.

FEATURES:

Suitable for most business websites
Designed for up to 10,000 visitors a month
Website management included
30 minutes of technical support time a month
Use your time for any site changes or fixes
Unused time is rolled over for up to three months
WordPress hosting included
Free WordPress plugins only

Order

Site Management Plan

£99

/month

Our best website care plan, designed especially for business-critical, eCommerce and membership sites.Relax in the knowledge your website is in good hands with 60 minutes of technical support time for changes and fixes each month, our highest priority support, premium WordPress plugins and our fastest WordPress hosting is included

FEATURES:

For business-critical sites such as eCommerce
Superfast WordPress hosting on Amazon Web Services
Designed for up to 20,000 visitors a month
Comprehensive website management
1 hour of technical support time a month
Use your time for any site changes or fixes
Unused time is rolled over for up to six months
Free and Premium WordPress plugins

Order

Immediate Action Plan

Once you have placed your order, we’ll arrange to have your website migrated over to our hosting platform, usually within a few days. Once we have the site, we’ll carry out a full website review and start installing our management tools and recommended plugins.

Immediate support available

As soon as you’ve ordered, you can make support requests via our ServiceDesk using any plan time or TimeBank you have available

Immediate review of site security

One of our first tasks is a security review to make sure all recommended updates and WordPress security improvements have been configured correctly

We’ll check your website speed

After we’ve secured your site, we’ll look for performance bottlenecks and advise on a plan to improve website performance

Isn’t it time you focused on what you do best and left your business website management to the experts?

92% of our clients stay with us after their first year because of our relentless focus on service

Attention to detail was key, and the guys were available at times to fit in with me and make me feel like a valued customer rather than so many other organisations when you are made to feel second rate and fit in with them! Highly recommended.

After years of trying to muddle through trying to fix our web-site issues on our own it was such a relief to partner with GorillaHub. They take all the hassle out of looking after and updating our web-site

Whenever I’ve requested changes however small or large, the work has been carried out efficiently and professionally

We are a new customer who’s new website has just been uploaded and have no worries about our future with GorillaHub in regards to further additions/amendments to our website.

The aftercare from GorillaHub is just as good as the attention and support you get throughout the build.I am so happy I chose GorillaHub for our website build.

GorillaHub have done and continue to do a great job for Move Mountains, from website development to site management packages and more.

ASK AWAY!

Have a requirement you’d like to discuss?

We would love to have a chat, find out about your business and answer all of your questions from anything from technical support to a new website.

FAQ’s, Need help?

We’ve got you covered, browse and search our topics below

Ordering and Payments

Q: Can I order and pay online each month?
A: Yes. All plan payments are online via Direct Debit

Q: Who actually owns the website?
A: During the first year, we retain ownership of the site (not your content) until the balance is paid off. At this point, website ownership transfers to you.

Q: What happens after the first year?
A: If you'd like us to continue managing, hosting and supporting your website then you'll move to a Care Plan, usually at a lower cost. If you are leaving at that stage (we've not had one yet) we'll package and supply your site for you to transfer to your new provider.

Q: Are there any additional costs?
A: No. Our Website Plan prices are all published and fixed. Should your requirements change during the build there may be additional work needed and this will be discussed with you at the time if it requires an adjustment to your monthly fee.

Design and Build

Q: How long does it take to build a website?
A: We can build a website in as little as a week.

Q: Will my site look like my competitors?
A: No, unlike some of our competitors, we don't limit your choices to a few generic templates. We will customise every template to perfectly fit your brand.

Q: Can I change the images?
A: Of course, you can supply your own images and/or we'll find stock images you can use that will fit the design

Q: Can I change the layout?
A: Absolutely. You have full control over how you'll site will look to make it perfectly fit your personality & brand. Spotted the theme yet?

Q: I don't have a brand (or I don't want to use it). Is this a problem?
A: It depends. We can build using what you have already but you might want our designers to create something fresh and new, from a simple logo rework up to a full rebrand.

Support and Maintenance

Q: Do I need to do any updates?
A: No - and we recommend you don't as we'll review and test on a copy of your website where needed.

Q: Are all plugins included?
A: Yes, free plugins are included in all plans. Premium (paid) plugins are installed with Site Management, Standard Website and Ecommerce plans.

Q: Do you look after security?
A: Yes. We take security very seriously and set it up to be as secure as is practical. We keep a close eye on your site and should the worst happen, recover it as priority.

Q: How do I make changes to my website?
A: Your are free to make changes yourself to content to layouts using the Elementor builder, but with up to 60 minutes of support time available each month most of our clients ask us to do it.

Q: How do I get support?
A: Simply visit our ServiceDesk and log a request for our technical team to sort for you.

Q: If I don't use my support time, can I save it up for when I need it?
A: Yes, any unused time is automatically carried forward for up to 6 months and can be used at any time.

Hosting

Q: Is hosting included?
A: Yes, hosting is included with all website and care plans.

Q: Can I use my own hosting?
A: Yes, but we may not be able to offer our full set of features, therefore we recommend we host your site.

Q: Is an SSL certificate included or will it cost extra?
A: Yes an SSL certificate is included and managed by us

Q: Is email included?
A: Yes it can be, but we'd recommend Google Workspaces or Office 365 for business email

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Site Essentials

Website Care Plans

Site Basics Plan

£12.99

FEATURES:

Site Essentials Plan

£39.99

FEATURES:

Site Management Plan

£99

FEATURES:

Immediate Action Plan

Have a requirement you’d like to discuss?

FAQ’s, Need help?

GorillaHub Online

Fixed Price Websites

Website Care Plans

About Us

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