Client Feedback: Travallen Travel

Travallen Travel found itself in the nightmare scenario of being informed by their website provider they were ceasing trading in a few weeks and to make alternative arrangements for continued service provision.   Normally this would only need a routine website migration – but the website had been built using the providers in-house content management system.  This meant that unlike an open system, such as WordPress, there was no website that could be moved.  All the content and assets were effectively lost.  This is the main reason we only create websites on WordPress – to allow the site, images and content to form a valuable digital asset that can freely move between providers.

We built a new WordPress site using the popular Divi theme, which allows for continual improvements.  As a fully managed website, technical support time is included each month for changes and fixes.  Now into the second year of support, Travallen subscribes to our most popular management plane, Site Essentials, supplemented with a TimeBank for additional support.