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Care Plans

Site Management Plan

Our best website care plan, designed especially for business-critical, eCommerce and membership sites.

Relax in the knowledge your website is in good hands with  60 minutes of technical support time for changes and fixes each month, our highest priority support, premium WordPress plugins and our fastest WordPress hosting is included

£99
/ month
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Critical business website care

Protection and care when your website’s operation is essential to business revenue

At a glance
£99
/ month
Our most popular website management plan, perfect for simple business websites. Complete with hosting and 60 minutes of technical support per month.
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Details

We’ll take care of the essential website security, performance and other updates so you can focus instead on growing your business and website revenue.

WordPress hosting and website maintenance is included.  We have added 60 minutes of development support time each month to make further adjustments as your business changes and any unused time can be used at any time within six months to support bigger changes.

We review plugins to see if they have security problems and whether they are still safe to use or have been abandoned by the developer.  We’ve developed our own WordPress monitoring solutions and automated website cloning processes to allow us to work on your site safely.

We do all of this to keep your business website representing your brand perfectly.

Getting Started
Order your new plan today and we’ll get your details and site migration planned to start managing your site straight away.   Once you have placed your order, we’ll set up your My GorillaHub account created where you can request support and manage your services & payments

Whilst we have tried to include everything you need to know about our service, please get in touch if you have any questions.

Protect your website revenue stream with expert website management today

Support

  • 60 minutes of priority developer support a month for content or technical changes
  • Any unused Support Time remains on your account for up to 6 months – use any time
  • Simply submit your requests via the ServiceDesk portal or email
  • ServiceDesk priority over Site Essentials clients
  • Your My Support page shows your requests and support time remaining
  • All development changes made on a staging copy of your website before Live deployment

Hosting & Backups

  • Premium WordPress hosting included
  • For sites up to 20GB in size / 20,000 visitors a month
  • Unlimited data transfer
  • Free SSL certificate installation for security
  • Hosted on SiteGround or AWS
  • Level 2 performance features
  • HTTP/2 enabled servers for speed
  • Daily backups allow for rapid site recovery if required

Website management

  • WordPress software, theme and plugin update monitoring
  • Updates & recommendations for WordPress core, themes and plugins
  • Recommended security updates made when required
  • SSL certificate installation with expiry monitoring
  • 24×7 global website availability and performance monitoring
  • Automatic copy of your website taken for update and site testing

Why should you care?

If your website is a source of revenue then problems become much more serious.  Financial, as well as reputational damage, is certain if your site is offline, displaying ads for fake sunglasses or much much worse.  An e-commerce or membership site taking money needs to be totally trusted to avoid customers moving away, never to return.

Weak passwords, missing security fixes, outdated software and user errors are the common culprits that can instantly kill your website revenue stream so can you honestly say you are paying enough attention to them?  If you aren’t, is anyone?

Why trust us?

Our Founders have nearly 50 combined years running IT Operations for investment banks and hosting companies so a focus on security and availability is at our core.  We only use software with the best reputation and make recommendations for replacements when needed.

Our plans were created in response to what we saw as an industry problem where Designers and Developers would build a site and then typically forget about it (until something went wrong when they would charge to fix it).

We believe the better way is to prevent the problems in the first place (and the expensive fixes) with a fixed cost care plan and support time that actually improves your site over time.

 

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Software Updates
WordPress updates made when needed
When new software updates are released, we’ll review them and apply them to your site at the best time and recommend replacements for risky plugins. Critical recommended security updates applied as soon as possible
Performance
Tuned for speed
In addition to the speed features included in our optimised hosting, we’ll install a performance plugin and tune your site for the best speed
Website Monitoring
Is your website healthy? Check
We monitor your site every 30s from multiple locations to ensure it’s available to your visitors, alerting us instantly to any problems. Digging in further, our in-house WordPress monitors look for out of date software and other potential issues.
Support
Change things up
Your plan includes an hour of support time each month to make changes or help you get unstuck. Carry any unused time over for when you really need it

Helping business achieve online success

See how our customers describe our sevice, they’re a pretty happy bunch!

I would not hesitate to recommend them further.
We are a new customer who’s new website has just been uploaded and have no worries about our future with GorillaHub in regards to further additions/amendments to our website.

Lauren Davey, D&M Kitchens
They made light work of what I initially thought was quite a tricky website
The aftercare from GorillaHub is just as good as the attention and support you get throughout the build.I am so happy I chose GorillaHub for our website build

Joe Tickner, Ascot Promotions
All done with professionalism and humour.
GorillaHub have done and continue to do a great job for Move Mountains, from website development to site management packages and more.

Pascal August, Move Mountains
Their service has been excellent, and I would recommend them without hesitation.
We have worked with GorillaHub for a few years now, and they have been extremely helpful and supportive in significantly improving our website and online uniform shops.

Barry Neeves, Stitch Design
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Our Happy Clients

FAQ’s, Need help?

We’ve got you covered, browse and search our topics below

Q:  Is hosting included?
A:  Yes, hosting is included with all website and care plans

Q:  Do I need to do any updates?
A:  No - and we recommend you don't as we'll review and test on a copy of your website where needed.

 

Q:  Are all plugins included?
A:  Yes, free plugins are included in all plans.  Premium (paid) plugins are installed with Site Management, Standard Website and Ecommerce plans

Q:  How long does it take to build a website?
A:  We can build a website in as little as a week

 

Q:  Will my site look like my competitors?
A:  We will modify every template to for your brand and with your own images and content so it's unlikely you'll find another that is identical.  We have over 1000 to choose from!

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SAY HI

Got a project you’d like to discuss?

Our client support team are available to guide you through the creative process and answer all of your questions from technical support to a new website project you’d like to discuss, we’re here to help.

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